BERKLEY TECHNOLOGY SERVICES (BTS)  is the IT Solutions provider for W.R. Berkley Corporation and its companies. We provide results-driven software applications that increases productivity and profit for our companies.

BTS focuses on delivering the best service for our companies while also delivering outstanding help desk support and system connectivity. We pride ourselves on providing world-class operational support for our software applications. We continually upgrade our software applications to offer new features to our companies, making them more competitive in today’s insurance world.

BTS has a casual dress code in a friendly work environment. We have real opportunities for motivated and talented people to advance, gain recognition, and receive the compensation they deserve. We continue to grow to meet the changing demands of one of the most profitable insurance organizations in the world.

Visit the W.R. Berkley Corporate website here.


BTS IS A TECHNOLOGY COMPANY.  We use the latest versions of Angular, HTML, and CSS for our client interfaces. We use .Net and Java for our server-side technologies. We provide results-driven software applications that increases productivity and profit for our companies.


We use the latest programming languages to keep our software up-to-date with current trends in the industry.


We integrate our software applications to work together seamlessly to enhance the end-to-end user experience for our companies.


We provide outstanding help desk support, along with working continuously to improve our software applications features.


BTS HAS OFFICES IN  over 25 locations and each office performs essential services to keep our companies running efficiently.

Urbandale, IowaIA

3840 109th Street, Urbandale, IA 50322
P: 515.564.2300

Wilmington, DelawareDE

101 Bellevue Parkway, Wilmington, DE 19809
P: 302.439.2000

Morrisville, North CarolinaNC

3000 RDU Center DR, STE 130, Morrisville, NC 27560
P: 507.283.9195


AT BTS, YOU HAVE THE OPPORTUNITY to be part of an established and empowering corporation, while maintaining a positive professional working environment. BTS is constantly growing and expanding to meet the changing demands of one of the most profitable insurance organizations in the world.


BTS offers a comprehensive total rewards package to include health and welfare benefits, competitive compensation, work-life balance, performance and recognition, personal development and career opportunities.

Dynamic Work Environment

Our culture is a key contributor in making BTS a great place to work. We offer a flexible work environment, a casual dress code, team-building activities, personal and professional growth opportunities.


BTS offers many fun events like the BTS Ryder Cup indoor golf competition, ugly sweater competition, Des Moines Corporate Games, softball leagues, volleyball leagues and opportunities for community outreach.


WE EMBRACE THE AGILE METHODOLOGY  to create our software applications. The iterative process allows BTS to look at our software application after each sprint to make sure we are delivering an application that meets the needs of our companies. Design > Develop > Implement > Analyze > Repeat



You can help us achieve our vision: Technology Leadership Unleashing Business Potential

Project Manager

Software Development

IT Shared Services

Professional Services

Business Analyst

Security and Compliance

Project Management

The BTS PPMO achieves strategic goals by selecting, prioritizing, assessing, and managing projects based upon their alignment and contribution to WRBC’s strategies and objectives. Planning to succeed; from concept to completion.

Software Development

Enterprise Applications focuses on providing consistent, high quality services that support BTS Applications. Services include, but are not limited to: Enterprise Content Management, Business Process Management, Enterprise Service Bus, Application Lifecycle Management, Document Processing Services, & Testing Tools.

IT Shared Services

IT Shared Services drives sustainable value across the enterprise, starting at the core infrastructure. We strive to provide world class IT support and services with a passion. Transform your career and your skill set by joining one of our diverse teams: Information Technology Service Management, Information Technology Asset Management, Collaboration Services, Infrastructure Architecture, Platform Engineering, Data Center Services.

Professional Services

Professional Services offers finance, human resource, training, and administration support to the technology staff at BTS. We are an exceptionally productive organization that enables a highly efficient work force, creates a culture of employee growth, and proactively addresses employee needs.

Business Analyst

Business analysts work across our supported applications identifying business needs and transferring the need in to techno speak. They work directly with our customers, Project Managers, and various application teams striving to create alignment and keep an eye on the end goal while development is underway. The team consists of Business Analysts, Business Configuration Analysts, Business Systems Analysts, and Business Test Analysts.

Security and Compliance

The Information Security Team Supports the central missions of the W.R. Berkley Companies by helping them assure confidentiality, integrity and availability of information for which they are custodians. We will stay committed to bringing our experience and subject matter expertise to reduce security risks and protect the integrity and privacy of our customer and employee data. The IT GRC (Governance, Risk, Compliance) Team develops control requirements and guidelines that should be followed across the enterprise, supporting applicable corporate policies and regulatory requirements.